Q. What is the first thing that can go wrong when managing a crisis?
A : Your communications.

Despite how hard we try communications is very often the single point of failure when dealing with a crisis or emergency.  Even more worrying is the fact that very often it boils down to not being able to contact the person you need because their details are wrong, they have changed jobs or even worse they’ve left the organisation and nobody told you!

Today our organisations are in a state of constant change.  Keeping up with all these changes is difficult and yet nothing becomes more critical in an emergency than being able to mobilise the right people at the right time.

With BGG Team Tracker®  we’ll check your key contact details every month, test them regularly for availability and update your plans to reflect any changes.  We’ll also let you know what we found in our checks.

What do you do? Just browse through the datacheck report we send you every  month. Then  you can be confident that not only are the people right but most importantly  their  contact details are right …just as they should be.

Service features:
  • Assures up to date and live Response Team list with full contact details
  • Regular check system  to ensure accuracy  of contact details
  • Periodic no notice test of contacts listed and their assumed availability
  • Cross reference to key plans to ensure all plan references are up to date
  • Regular performance reports
  • Fully audited process
  • Independent validation process

For more information on any of the above, or other enquiries, please feel free to contact us using our email service in the Contact page.

 

How we can help you: